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Best Home Brew Shop 2021

NOW CHAMPION SHOP FIVE YEARS IN A ROW! | 01 Dec. 2021

 

Best home brew shop grains

 

From Beer & Brewer:

Best Home Brew Shop: Grain and Grape, VIC.

“While there will be restrictions next year I can see us being back to some sort of normal and with people shopping in store and with us being capable of hosting more in-store events and demos. That will feel pretty special.”

With Melbourne earning the unenviable mantle of most lockdowned city in the world this year it would have been easy to imagine Grain and Grape in Yarraville finally losing its spot as our best home brew shop  a title it’s held since 2017.

And it almost did, with a number of stores clipping at its heels that hail from cities that fared far better, in terms of obstacles to trade, than Victoria’s capital. But after 30-plus years in business, Grain and Grape owner John Preston and the team have learned a thing or two about resilience while understanding the need to adapt with the times and their 2021 trade was looking, when we last spoke to John, to be 10 per cent up on pre-pandemic levels.

 

Shop Operations

 

John said the team’s mantra throughout the year of lockdowns and restrictions, where they even had to run split shifts at times to avoid a complete company shutdown should a COVID-positive case emerge, was sticking to our knitting and that they kept saying to each other we just have to serve that person in front of us and help them make better beer.

Some of the key reasons our judges voted for Grain and Grape again this year was the fact they married the things they’ve done so well for so long, like outstanding range and service, with enhancing their online education resources. And you only need to check out their excellent video excerpts from their Good Beer Week System Wars event to see their strength in this area. If they were marked down, it was because of their website not quite meeting everyone’s demands in a year where so many of us were forced online for our goods and services. But John assures us they had already identified their website as an area requiring attention and changes are being implemented currently.

 

Answering the phone Brewing wort kits

 

“I feel genuinely positive about the future, John said. And while there will be restrictions next year I can see us being back to some sort of normal and with people shopping in store and with us being capable of hosting more in-store events and demos. That will feel pretty special.”

WHAT THE JUDGES SAID:
They not only provide one of the widest ranges but their customer service and level of knowledge is outstanding.

Not only are they best in the physical world but their online resources have grown admirably. Number one for a reason.